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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Scruggs

July 17, 2024

5  out of  5 rating by Mike Scruggs
"Owen is such a pleasure to work with. He is friendly, professional and got things in place for us in a very timely manner. We could not be more pleased. Thank you Owen and State Farm."
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Adrian Tolentino

July 17, 2024

5  out of  5 rating by Adrian Tolentino
"Brandie has been working with our family for years. I had several requests to go through this morning (on top of this, I told her that I was on a time constraint), and she was absolutely on it. She’s beyond personable, and always looks out for what’s in our best interest. On top of that, every employee at the Orrville branch has been easy to work with and they have some excellent communication. Will 100% recommend to anyone in the area."
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Michael R Lemon

July 16, 2024

5  out of  5 rating by Michael R Lemon
"Tim has the face of a perfect State Farm agent – he helped make a tricky car transition easy, and did so with valuable counsel, warm and friendly conversations, and prompt and reliable service, and he made State Farm feel like a small local community business although it is not such at all. He is a great next door neighbor!"
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Marvin Zuercher

July 16, 2024

5  out of  5 rating by Marvin Zuercher
"I needed to add another vehicle to our policy. Process was easy and smooth."
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Brooklyn Burrich

July 2, 2024

5  out of  5 rating by Brooklyn Burrich
"Jaren is single-handedly the greatest person to walk this Earth. He was quick and helpful, thanks for your hard work!"
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Sue Smith

July 2, 2024

5  out of  5 rating by Sue Smith
"Just switched home & auto to State Farm. Jaren Weaver was very helpful in this process... Knowledgeable and courteous when I met in the office. Highly recommend him and State Farm in Orrville."
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Kristin Moomaw

May 21, 2024

5  out of  5 rating by Kristin Moomaw
"Thank you Justin for making the process of getting life insurance seamless! You were truly awesome to work with!"
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Jennie Roeser

May 12, 2024

5  out of  5 rating by Jennie Roeser
"Owen was professional and courteous. Very easy to work with setting policy that fit our needs."
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Rhonda Upton

May 7, 2024

5  out of  5 rating by Rhonda Upton
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Kathy Woodyard

March 8, 2024

5  out of  5 rating by Kathy Woodyard
"state farm is the best by far!! they have always taken such great care of me!"
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Rebecca Hammitt

February 29, 2024

5  out of  5 rating by Rebecca Hammitt
"After a minor accident, the staff at Justin Haislip especially Brandie was so helpful in getting everything organized in a timely manner. Grateful for our agent , they are kind and very efficient."
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Alex Klein

February 28, 2024

5  out of  5 rating by Alex Klein
"I have had a great experience with Justin and Owen! I talked to Owen a few weeks ago about a car insurance quote to see if it would be less than progressive. It had better coverage and a lower rate. I didn’t switch until today but Owen was never pushy or constantly blowing up my phone he had a respectful and professional distance. Justin and Owen are great people to buy insurance from and have a great conversation with!"
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Shannon Eash

February 10, 2024

5  out of  5 rating by Shannon Eash
"The agents here are helpful, knowledgeable, and quick to respond!"
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Melissa Sanford

February 10, 2024

5  out of  5 rating by Melissa Sanford
"Justin has always been great to deal with. Always responsive and ready to help."
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August 11, 2023

2  out of  5 rating by Holly MILLER
"Most of the staff here I believe are probably good people. But my situation was handled unprofessional and unethical by one. The owner of this business has the wool pulled over his eyes. I don't have the energy to continue with this company. I called the Ohio Department of Insurance and they encouraged me to file a complaint."
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April 17, 2023

5  out of  5 rating by DB W
"Justin & his staff are truly examples of "good neighbors" as he gives 110% to his clients. First, making sure our family was ok and second, streamlining the 1st homeowners claim we ever filed. He answered our questions promptly and thoroughly, despite surely being swamped with the damages throughout our county, and expedited our claim to a satisfying resolve. Our entire family is grateful we had State Farm Insurance on all our cars and homes with Justin Haislip."
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Kaylin Rose

March 4, 2023

5  out of  5 rating by Kaylin Rose
"Owen was very helpful, answered all questions and made the switch quick and easy. Highly recommend if your considering switching Car Insurances."
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Skyler Justice

February 14, 2023

5  out of  5 rating by Skyler Justice
"Sierra was an excellent agent to work with! She was thorough with her evaluation of my specific needs and worked to find the policy that fit me best!"
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Darius Teague

February 13, 2023

5  out of  5 rating by Darius Teague
"Owen was very quick and seamless, as well as polite and driven. In only 5 minutes he saved me over a $100 a month with a bundle containing more than adequate coverage for my needs. Would recommend to anyone in need of quality cheap insurance"
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Ronaldo Mendoza

February 13, 2023

5  out of  5 rating by Ronaldo Mendoza
"Really nice people. Helpful. Good price insurance. Recommended"
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Sharee DiToto

January 10, 2023

5  out of  5 rating by Sharee DiToto
"Brandie has the best customer service. She is a pleasure to talk to and will make you feel like family."
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David Tomblin

November 30, 2022

5  out of  5 rating by David Tomblin
"I've had start farm for 40+ year. This store tops them all .. if I need anything their there to help"
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Lisa Kauf

November 17, 2022

5  out of  5 rating by Lisa Kauf
"They saved me thousands a year by switching my home and auto! Also bought a life policy! So happy! I will be recommending them to everyone I know! Thanks Justin and team!"
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Crystal Markley

May 3, 2022

5  out of  5 rating by Crystal Markley
"No other words other than fantastic. Fantastic associates. Fantastic customer service. Fantastic rates. Have done price comparison and with what I have here at state farm, noone can match what I have included in my policy here cheaper!"
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Ann Mcburney

January 24, 2022

5  out of  5 rating by Ann Mcburney
"Very nice people!"