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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jaimie Critzer

October 16, 2025

5  out of  5
rating by Jaimie Critzer
"Everyone is always very friendly, knowledgeable, and professional! I have had a great experience and would highly recommend."
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Alex Silvis

October 10, 2025

5  out of  5
rating by Alex Silvis
"I would like to extend a shout out to Tim who helped me resolve a issue on my bill. He was very helpful and friendly. I appreciate the level of professionalism and care. Best insurance company iv had."
We responded:
"Alex, thank you for the great review! I am glad Tim was able to help and that you felt well taken care of. We truly appreciate your support and are proud to be your insurance provider!"
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Mary Schmale

October 1, 2025

5  out of  5
rating by Mary Schmale
"I have had renters insurance with State farm for about a year and a half. GiaVanni reached out asking if I had car insurance and wanted to bundle. A month or 2 later when I got a new car I was able to get back in touch with GiaVanni and talk auto insurance. He was so so kind and explained everything very well. He offered to run a life insurance quote for me as well but never pressured me to say yes to anything. 100% would recommend GiaVanni to anyone and everyone looking for insurance especially if you have no idea what you're doing in regards to insurance. GiaVanni is great!"
We responded:
"Mary, thank you so much for the amazing feedback! I am thrilled to hear that GiaVanni provided such helpful, patient, and pressure-free service. It's always our goal to make insurance simple and understandable, and it’s great to know GiaVanni made that happen for you. We truly appreciate your recommendation and are grateful to have you as part of the State Farm family!"
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John miller

September 30, 2025

5  out of  5
rating by John miller
"Tim was the man very good and helped me out so much I highly recommend Tim he made my experience perfect"
We responded:
"John, thank you for the great review! I am happy to hear that time was so helpful! We appreciate your recommendation!"
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Morgan Murphy

September 29, 2025

5  out of  5
rating by Morgan Murphy
"Brandie is the most hospitable agent! She makes getting things done so easy and efficient while also making you feel right at home!"
We responded:
"Morgan, thank you so much! I am thrilled to hear Brandie made your experience easy and welcoming—she truly goes the extra mile!"
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Jill Brewster

September 29, 2025

5  out of  5
rating by Jill Brewster
"Brandie is amazing!!"
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Charles Stein

September 29, 2025

5  out of  5
rating by Charles Stein
"Brandi is always very knowledgable. She knows exactly what we need and is always friendly and efficient."
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TriAngels CEM

September 24, 2025

5  out of  5
rating by TriAngels CEM
"I was trying to switch insurance to something better. I was over paying. Not only was Giavanni amazing with customer service he also got me better rates, I was also able to add renters insurance and life and still pay less than I was. Thank you!!"
We responded:
"Thank you for your feedback! We're thrilled to hear that Giavanni was able to help you switch to better coverage while saving money. Bundling your auto, life, and renters insurance for a lower premium is exactly the kind of value we strive to provide. We appreciate you trusting us to guide you through the process and deliver exceptional customer service. "
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Emilie

September 11, 2025

5  out of  5
rating by Emilie
"Great experience! I was looking into getting insurance for my first car that I’ve owned myself. GiaVanni was so helpful getting me a quote and explaining the break down to me. I felt like I actually understood the coverage, and it was also a competitive price. I would definitely recommend this place!"
We responded:
"Emilie, thank you for the awesome review! I am so glad GiaVanni was able to help make your first car insurance experience clear and easy. We appreciate the recommendation! 🚗"
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tammie pribula

September 2, 2025

5  out of  5
rating by tammie pribula
"This place here has the most amazing man, Owen working here. He helped me out, breaking everything down for me on my coverage on my vehicles. Owen explained perfectly and so easily on how to save money on my insurance. Never in my whole entire life, has anyone explained insurance how he can explain it. Thank you Owen for helping me save so much money!!! So if you're looking for insurance, Owen is definitely the man to talk to here at State Farm. Have an amazing day each and every day!! Thanks again!!"
We responded:
"Tammie, thank you so much for your kind words! I am thrilled to hear how helpful Owen was in breaking everything down and helping you save. His ability to make insurance easy to understand is truly a gift, and we’re lucky to have him on our team. I’ll be sure to pass along your appreciation—thanks again for choosing us, and we hope you have an amazing day as well!"
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Ethan Miller

August 23, 2025

5  out of  5
rating by Ethan Miller
"Jaren was extremely helpful , these guys know what they’re doing and have never let me down"
We responded:
"Ethan, thank you for the wonderful review! I am thrilled to hear that Jaren was so helpful! We always have your back! "
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Dale Naumoff

August 21, 2025

5  out of  5
rating by Dale Naumoff
"Tim has been exceptional with helping me through a drawn out home owners insurance claim. They have always been great to work with regardless of how big or small an issue it is. As a local branch, this is the one you want to have."
We responded:
"Dale, thank you so much for the kind words! I am thrilled to hear Tim was able to support you through a tough claim process. We truly appreciate your trust in our local branch and are always here to help—no matter the size of the issue!"
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Daniel Hersh

August 18, 2025

4  out of  5
rating by Daniel Hersh
"Quick an fast good experience"
We responded:
"Daniel, thank you for the wonderful review! "
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Kristin McGuire

August 14, 2025

5  out of  5
rating by Kristin McGuire
"Working with Justin and his team has been a delight. Even with a few bumps early on, they go above and beyond to make it right! Brandie is so kind and patient-top notch customer service!!"
We responded:
"Kristin, thank you for the great review! I am so glad Brandie, and the team could turn things around and provide the top-notch service you deserve. We truly appreciate your kind words and continued trust!"
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Brandi Chavez

July 25, 2025

5  out of  5
rating by Brandi Chavez
"Amazing customer service. They will get you the best deals on insurance! Always treated so kindly! Highly recommend State Farm for anyone that is tired of overpaying on car insurance!"
We responded:
"Brandi, thank you for the awesome review! I am so happy my office was able to help with your car insurance! "
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Angel Davis

July 18, 2025

5  out of  5
rating by Angel Davis
"Tim, Giavanni, Jaren were very helpful with my claim. They all went above and beyond making sure I had all the information needed to make the process as smooth as possible. I look forward to working with them all in the future"
We responded:
"Angel, thank you so much for the wonderful review! I am so happy Tim, Giavanni, and Jaren were so helpful with your claim. We are always here when you need us! "
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Court Best

July 15, 2025

5  out of  5
rating by Court Best
"Justin's team has been nothing but kind going on 4.5 years!! Always polite always find ways to save me on my policy, very knowledgeable for questions!!!! Offer variety of services. Brandy and Owen, Tim & Jaren all are quick to find best rates and offer more then most companies I've been with before!!! Thank you for all you guys do!!!!"
We responded:
"Court, thank you for your continued trust and kind words! It means a lot to me and my team to know we have been able to provide consistent and helpful service over the past 4.5 years. We truly appreciate you being a part of our State Farm family and look forward to continuing to serve you for many more years to come!"
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Jay V

July 2, 2025

5  out of  5
rating by Jay V
"GiaVanni was amazing help with helping me switch to State Farm. He also provided me a great quote for additional stuff I never thought about getting insured. 10/10 recommend"
We responded:
"Jay, thank you for the wonderful review! I am so happy Giovanni was so helpful with your quote! "
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Eli Ankenman

June 26, 2025

5  out of  5
rating by Eli Ankenman
"Brandie was a great help just as always"
We responded:
"Eli, thank you for the wonderful review! "
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Jillian Sheetz

June 24, 2025

5  out of  5
rating by Jillian Sheetz
"I have been a customer of Justin Haislip - State Farm Insurance for 6 years for both my vehicles and renter's insurance during which I had good service. But in April, we began the 6 week journey of buying a new home. Tim Hendershott was the agent I worked with and he was awesome!! The mortgage company had us both jumping through hoops but Tim took it in stride and even calmed me down repeatedly with all the frustration. Not to mention that in the midst of it all our sole vehicle literally caught on fire and blew up. Who was my first call when we found a new one?? Tim!! Again, he took care of everything I needed. He was professional, courteous, personable etc. I am grateful for him and everything he did for us!! I would recommend him to anyone."
We responded:
"Jillian, Thank you so much for your kind words and for being a loyal customer for the past 6 years! I am thrilled to hear that you've consistently received great service during such a challenging time. Buying a home can be stressful enough—and adding a vehicle fire to the mix is no small feat—but I am glad Tim was able to be a steady and supportive presence throughout it all. Congratulations on your new home!"
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Edward Perkins

June 19, 2025

5  out of  5
rating by Edward Perkins
"Giovanni was really helpful thanks man"
We responded:
"Edward, thank you for the great review I am happy Gio was so helpful! "
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Alex Kozel

June 18, 2025

5  out of  5
rating by Alex Kozel
"Worked on this insurance claim directly with my agent out of the local office. No waiting on the phone, had check the same day as the estimate, again picked up from local office. Service was done at quoted rate and I was out of pocket $0 for this repair. A very seamless process. A+ service!"
We responded:
"Alex, thank you for sharing your experience! We’re so glad to hear that your claim process was smooth and efficient—from working directly with your local agent to receiving your check the same day. It’s our goal to make every step as seamless as possible, and we’re thrilled we could deliver A+ service. We're always here if you need anything in the future!"
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Makayla Ramsey

June 11, 2025

5  out of  5
rating by Makayla Ramsey
"Very knowledgeable staff and super easy to work with! Highly recommend Justin Haslip’s office for any insurance needs!"
We responded:
"Makayla, thank you for the great review I am so happy we are able to help with your insurance! "
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Trenton Mishler (tmishy33)

June 10, 2025

5  out of  5
rating by Trenton Mishler (tmishy33)
"GiaVanni Himes was extremely helpful and explained everything very well AND helped me save some money! Thanks to GiaVanni and state farm!"
We responded:
"Trenton, thank you for the wonderful review! I am so happy GiaVanni was so helpful. We are always here when you need us! "
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Stephanie DeHart

June 9, 2025

5  out of  5
rating by Stephanie DeHart
"Owen is very knowledgeable and helped me great deal."
We responded:
"Stephanie, thank you for the awesome review! I am thrilled Owen was able to get you a great deal! "
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Karly Douglass

June 5, 2025

5  out of  5
rating by Karly Douglass
"Tim and Giavanni were thorough and extremely helpful in the insurance transition process!"
We responded:
"Karly, thank you for the glowing review! I am happy to hear Tim and GiaVanni were so helpful with transitioning your insurance! "